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Frequently Asked Questions
What is your payment method?
We accept T/T, Western Union, Money Gram, and PayPal.
What are your terms of delivery?
Our delivery terms include DHL, FEDEX, TNT, UPS, ARAMEX, and EMS.
How about your delivery time?
Generally, it is about one week if the goods are in stock. For items not in stock, it takes 15-30 days depending on the order quantity.
Does your product have a warranty period?
We provide a 1-year warranty; however, wearing parts like drill bits and screwdrivers are excluded.
Are the products provided in sterile condition?
Yes, the products are packed in plastic sterile bags to ensure medical safety standards.
Do you provide technical support for product usage?
Yes, we offer professional technical guidance and documentation to assist with the correct application of our medical anchors and sutures.