1. What is kind of your payment method?
A: T/T, Western Union, Money Gram, PayPal Or Trade Assurance Service.
2. What are your terms of delivery?
A: DHL, FEDEX, TNT, UPS, ARAMEX, EMS and so on.
3. How about your delivery time?
A: Generally it is about one week if the goods are in stock. Or it is 15-30 days if the goods are not in stock, depending on the order quantity.
4. Does your product have a warranty period?
A: We give 1 year warranty, but wearing parts like drill bits and screwdrivers are excluded.
5. Do you handle customs clearance and door-to-door delivery?
A: We handle this in two ways: 1. If you have import experience, we ship by international express (FEDEX, DHL, UPS). 2. If you lack experience, our company can manage customs, taxes, and deliver directly to your door. For some regions like the United States, shipments under 600 dollars may be tax-free.
6. Can you accept customized orders?
A: Yes, we accept customization requests to meet specific surgical or technical requirements.
Tonk Orthopedic Implants
