❓ Frequently Asked Questions
What payment methods do you accept?
We accept T/T, Western Union, Money Gram, PayPal, and Trade Assurance Services.
What are your delivery terms?
We ship via international expresses including DHL, FEDEX, TNT, UPS, ARAMEX, and EMS.
How long does the delivery take?
Generally, it takes about one week for in-stock items. For out-of-stock items, delivery is between 15-30 days depending on the order quantity.
Do the products come with a warranty?
Yes, we provide a 1-year warranty. However, wearing parts like drill bits and screwdrivers are excluded.
How do you handle international shipping and customs?
For experienced importers, we ship via standard international express. For those without import experience, we can provide solutions that include customs clearance and door-to-door delivery. Shipping to the US under $600 is typically tax-free.