What are the available shipping modes and charges?
Normally, products are sent through couriers like DHL, FEDEX, UPS, TNT, etc., or by post upon specific request from clients.
Do you hold international quality certifications?
Yes, we have obtained ISO 13485 and CE certifications. Some products are also registered with FDA 510k.
What is the minimum order quantity (MOQ)?
We generally expect minimum orders to be at least US$500. However, we support smaller sample orders initially for market testing.
Can I order custom products similar to your catalogue?
Yes, you can send us pictures or samples of the required items, though delivery for custom requests may take slightly longer.
What are your payment terms and methods?
For orders under $800, 100% in advance. Over $800, 30% T/T in advance, balance before shipment. We accept L/C, T/T, Western Union, and PayPal.
Do you provide samples?
We can offer free samples for testing, but the customer is responsible for covering the cost of freight.